![]() Therefore, I will try to come up with a fully mobile solution that will make a pass obsolete. For example, it won’t support one time users of the app or the use of tickets scanners. The challenge (as set by Ironhack) is to create a feature for Citymapper that solves the pain of having to purchase different public transport tickets by different channels.Ĭitymapper has come up with a solution to this problem by introducing a pass (one subscription for all transport). And the process of buying these tickets can be very annoying (queues, vending machines that don’t work, etc.). Very often buying different public transport tickets is necessary to go from point A to B. Public transport tickets come in paper or plastic cards. ![]() There are, however, several issues when using multiple public transport channels. It integrates data form all urban modes of transport, including walking, cycling and driving, in addition to public transport.Ĭitymapper’s mission is “Making Cities Useable” Built for the real world of commuters and their daily needs. I was asked to create a new feature for Citymapper an app that helps their users choose the right transport options between any two locations in a city.Ĭitymapper positions itself as the ultimate transport app. This story summarizes the findings and results from my first Ironhack design thinking challenge.
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